Leading a digital revolution in the shipmanagement sector

The commitment of Columbia Shipmanagement to the development of new solutions and continuous improvement has lead the organisation to fully embrace the digital revolution. Recent partnerships and exclusive agreements with Lufthansa Industry Solutions and Adobe enables Columbia to leverage an invaluable expertise to optimise our operations. This translates into more cost-efficient ship management services and grants our partners closer control of their assets.

Online Portal for 24/7 optimisation of operations

Our online Client and Crew Portals provide our clients, crew and management team with transparent real-time communications.
Columbia Shipmanagement’s Client Portal (CSM Client Connect) is a platform that allows clients to access a wide range of information related to the management of their individual vessels. This includes access to the planned maintenance system, procurement management system, QSHE documents, accounts with financial overview and technical files and drawings.
Clients may also access current operations, crew lists, full details on each crew member, planned crew changes, our web-based vessel tracking system, and vessel specific documents and certificates.

We stay connected to our seafarers at all times within the dedicated Crew Portal (CSM Crew Connect). This enables them to view their next planned assignment, check their real-time compliance status and identify any missing certificates or trainings, even during leave. It also gives crew access to company circulars, news and other information to keep them fully updated.

We are committed to delivering quality, transparent services to all clients at all times.

Digital Control Room

Our state-of the-art Performance Optimisation Control Room (POCR) provides the highest rate of optimisation and efficiency for vessels and shore operations, monitoring performance, maintenance, crew management and commercial parameters.

Using the latest technologies available today thanks to our fruitful cooperation with Tototheo Maritime and the strong partnership with worldwide industry leaders, the POCR functionality helps us to improve our management processes and procurement processes generally, and as the platform for our wider digitalisation programme.

Monitored by specialists 24/7, the POCR allows clients to have a greater level of transparency and visibility of their operations. As a web-based solution, the POCR functionality can be immediately transferred to clients’ offices at Zero cost, therefore allowing them to access the services remotely. The majority of features require no onboard equipment installation.

The POCR solution is available for any operator within the international maritime industry, irrespective of whether that operator has a pre-existing relationship with Columbia Shipmanagement. Services and functionality are modular and individually priced based on a very flexible and focused service set-up. By participating in the POCR, maritime operators are able to differentiate themselves from their competitors by achieving levels of cost savings, efficiencies, and economies of scale, which render them much more competitive and attractive to the market.

The “Control Room” will provide comprehensive and customisable real time 24/7 fleet monitoring for all type of vessels, with features such as (amongst others):


Vessel performance 

➢ Route optimisation

➢ Speed optimisation

➢ Fuel consumption optimisation

➢ Hull & propeller monitoring

➢ Energy management

➢ Trim optimisation

➢ Emission compliance monitoring

➢ Vessel Data Recorder (VDR)

➢ Preventative maintenance


Commercial Optimisation 

➢ Charter Party compliance

➢ Claims mitigation

➢ Real time TCE evaluation

➢ Port congestion and closure warning

➢ Demurrage assistance

➢ Competition monitoring

➢ Stoppages and off-hire monitoring for charterers

➢ Round trip voyage calculations


Assets preservation

➢ Safety monitoring

➢ Security monitoring

➢ Hazardous event monitoring

➢ Preventative maintenance

➢ Sensor based data collection

➢ Zone based monitoring for war risk

➢ Digital logbook

➢ Performance investigation assistance

E-learning for Training

Columbia’s vision to implement a global, state-of-the-art Learning Management System (LMS) which can be used in our offices and onboard the vessels, and also at home of our seafarers or even while we are travelling without internet connectivity, is now a reality.

The agreement reached with Adobe Systems makes Columbia the first shipmanager worldwide to implement a state-of-the-art LMS developed by a reputable high-tech software company that is not exclusively dedicated to the maritime industry.

The crew is now able to connect to the cloud via satellite internet with negligent cost while streaming the content from ship servers. The training and learning material can be supplied from head offices via email almost immediately without incurring high communication costs or long-time waiting processes.

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